Frequently Asked Questions
Everything you need to know about your Clicöt experience.
How long will it take to receive my Clicöt order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How do I ensure I'm ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are Clicöt garments sustainably made?
Yes, we prioritize ethical manufacturing and use high-quality, durable materials designed to reduce fashion waste. We are committed to transparency in our supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.